Stephen Booze

Stephen Booze

Stephen Booze is the VP of Digital Innovation for Solugenix where he supports the company’s mission of providing services, talent, expertise, and technology platforms that increase operational efficiency, performance, customer service and sales fulfillment.

Recent Posts by Stephen Booze:

by Stephen Booze, on Sep 9, 2021 7:25:48 AM

Are you spending too much time reconciling invoices with purchase orders? By integrating automation into your AP/AR processes, you can eliminate mistakes and streamline workflows. Robotic Process Automation (RPA) can dramatically change your …

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Topics:Robotic Process AutomationAccounting

by Stephen Booze, on Aug 6, 2021 9:23:48 AM

It’s common for the customers of medical device manufacturers (MDM) to see field service engineers (FSE) and technicians as a trusted advisor. That’s because the very nature of their job …

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Topics:TechnologyCustomer ExperienceField ServiceFSMCXProfit CenterFSE

by Stephen Booze, on Aug 3, 2021 10:30:41 AM

COVID-19 has forever altered everything about the way we do business. As organizations adjust to the new environment, automation is now playing a big part in how we move forward …

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Topics:RPARobotic Process AutomationCOVID-19Remote Work

by Stephen Booze, on Aug 3, 2021 10:27:32 AM

Although the ongoing pandemic has forever changed the way we work and do business, solutions such as robotic process automation (RPA) can help businesses, operations, and people adjust more rapidly …

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Topics:Robotic Process AutomationCOVID-19

by Stephen Booze, on Aug 2, 2021 1:48:53 PM

Now that you understand the nature of RPA and how it works from our first two blogs in this three-part series, we can discuss the planning and implementation aspects for a small business. The first step …

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Topics:RPARobotic Process AutomationSmall Businesses

by Stephen Booze, on Aug 2, 2021 1:46:19 PM

In the digital age, small businesses are looking for ways to do more with less while competing with peers and enterprises. Robotics Process Automation (RPA) is providing an extra edge …

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Topics:RPARobotic Process AutomationSmall Businesses

by Stephen Booze, on Aug 2, 2021 1:12:00 PM

It may seem like the value of Robotic Process Automation (RPA) goes way beyond hype with some sources quoting a potential return on investment of between 30% and 200% within …

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Topics:RPARobotic Process Automation

by Stephen Booze, on Aug 2, 2021 1:07:55 PM

Over the last 15 years, advances in Robotics Process Automation (RPA) have disrupted industries across the business spectrum, revolutionizing organizational processes in verticals from the financial to retail sectors. In fact, it’s …

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Topics:Business OperationsRPARobotic Process Automation

by Stephen Booze, on Aug 2, 2021 1:02:27 PM

In our multichannel world of intense competition, the pressures on customer service excellence are immense. According to a recent Deloitte Global Contact Center Survey, 93% of organizations expect contact volume to …

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Topics:Customer ServiceAIMachine LearningRPARobotic Process Automation

by Stephen Booze, on Aug 2, 2021 12:55:31 PM

Most businesses have two major concerns about Robotic Process Automation (RPA). They think it’s difficult to understand and difficult to implement. Both opinions are unfounded because of complex RPA explanations …

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Topics:RPARobotic Process AutomationRPA BotsSmall Businesses

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